Help

Most things are answered here. Have a look before emailing, you’ll get your answer faster.

Getting into your course

I’ve paid but I can’t log in

Use the link in your welcome email. It takes you straight to the right account and asks you to set a password.

The most common problem: signing up with a different email from the one you paid with. Your access is attached to the address you used at checkout, a new account with a different address won’t have the course in it.

If that’s happened, email customer@beadribblr.com from the address you paid with and we’ll merge them.

I didn’t get the welcome email

Check spam and promotions first, it arrives within a few minutes of payment.

If it’s there, drag it into your inbox. That stops the rest of our emails going the same way.

If it’s genuinely missing after fifteen minutes, email customer@beadribblr.com from the address you paid with.

I’ve forgotten my password

Use Forgot password on the login screen. A reset link comes straight to your email.

Can I use it on my phone?

Yes. The course works in any phone browser. Log in the same way and bookmark the page.

The guides and the program

I signed up for a free guide but it hasn’t arrived

Check spam and promotions. If it’s not there after ten minutes, sign up again as most of the time it’s a typo in the email address.

I can’t download the PDF

On iPhone it opens in your browser rather than downloading. Tap the share icon and choose Save to Files to keep it on your phone.

On Android it should download automatically. If nothing happens, try opening the link in Chrome rather than inside another app.

I’ve lost my copy

Sign up again with the same email and it’ll be sent to you.

Payments and refunds

How do I get a refund?

Email customer@beadribblr.com within 30 days of buying, from the address you paid with. You don’t need to give a reason.

Refunds take 5-10 working days to appear.

I’ve been charged twice

Email customer@beadribblr.com with both dates and we’ll refund the duplicate.

How do I cancel a subscription?

From your account, or email customer@beadribblr.com. You keep access until the end of the period you’ve already paid for.

What currency are prices in?

US dollars. Your bank converts automatically and may add its own fee.

The training

What age is this for?

Any age. Younger players halve the distances in the drills, it’s written into the sessions.

If you’re under 16, check with a parent before signing up or buying.

What equipment do I need?

A ball, and a few cones or anything that works as a marker. A garden or park is enough, you don’t need a pitch.

Do I need a training partner?

No. Everything is designed to be done alone.

Which should I buy – the Program or the course?

The Dribblr Program ($47) is a plan. Six weeks, eighteen sessions, told exactly what to train and in what order.

Becomeadribbler ($197) is the whole method. Why moves fail, how defenders think, when to go, what to look at with a practice exercise after the main lessons.

If you want structure, start with the Program. If you want to understand why you’re stuck, take the course.

How long until I see a difference?

That depends on how consistently you train and on how fast you learn. Most players notice their drive and awareness changing within a few weeks.

Beating players in matches may take longer but with patience and applying the framework you will get there.

Can I ask you about my own game?

Not by email, I’m afraid. There are too many of you, and I’d rather put that time into making the training better for everyone.

Everything I’d tell you is in the course and the Beadribblr Academy is being built exactly for players who want ongoing guidance. Join the waitlist here.

Everything else

Do you do 1-to-1 coaching?

Not at the moment.

How do I stop the emails?

Unsubscribe at the bottom of any email. It works immediately, and it won’t affect your course access.

Still stuck?

If your question genuinely isn’t answered above, email customer@beadribblr.com. Please include the email address you used to buy, it makes it much quicker to sort out.

I read these, but I’m one person coaching and making content, so replies can take a few days.